Frequently Asked Questions
Select a question below to find the answer
Forwarder
Standard
Advanced
It depends on which version of Outlook and which version of Windows you have, but here is a video guide to show how to set up Standard, Advanced and Exchange mailboxes on your computer, and help you test them to ensure they’re working correctly.
Launch email set up video guide.
This interactive guide requires Flash. If you don’t already have the Flash player installed you can download it from Adobe at: http://get.adobe.com/flashplayer/
Yes, all hosting is renewed automatically to prevent downtime, unless otherwise specified.
Yes, all domain names are set to renew automatically a month before there renewal, to prevent them becoming available to the public, unless specified otherwise.
If your website uses a Content Management System (CMS) like WordPress, Magento or Joomla (has an admin area where you can login and edit the site), upgrading your website will keep the security current and at less risk from potential hacks. Read this article Why you should keep your WordPress site up to date, for the reasons why.
Browsers like Safari, Chrome, Firefox, mark pages without SSL encryption as not secure. This can have a negative effect on the trustworthiness of your website as well as your ranking on search engines like Google and Bing. When you have an SSL certificate, your website URL will start with the prefix “https” meaning that browsers trust the content of your site and won’t cause any security alerts to your users. All data between the user and the website will be encrypted, as will any information sent through your contact or registration forms.
